I'd estimate it's a tier below Pottery Barn in the construction of most items. I'm not holding my breath. But only one thing bothered me. A brand new furniture store in Cherry Creek. What I found was disappointment, practically everything was too modern with not enough functionality. Stopped in around 12:00pm and was helped by Lisett who loaded the item into my car with a smile and made the experience so easy on such a crowded street. If you are using a screen reader and are having problems using this website, please call 800.606.6252 for assistance. CB2 is a fun place to wander around to get ideas for your home and is reasonably priced if you want to do some serious decorating and not have your house look like an IKEA showroom. Privacy Policy. I'm a designer and have made many client purchases through the Denver store and the staff has CONSISTENTLY been accommodating, helpful, friendly.. just an overall pleasure to work with and be around. The trinkets and other items were beautiful- i just was not as impressed with the furniture. When choosing modern contemporary furniture for the dining room or kitchen, the size of your place is a major player. We've recently updated the Chairish, Inc. Lots of great stuff (that you won't find anywhere else) and very helpful staff. Privacy. CB2, my order numbers are 134823228 and 134823265. Absolutely terrible delivery experience. $47.95. Big CB2 fans, thanks again! The second delivery came within my window. So you call and they advise "Oh that will be due this weekend so you will receive next week" So you wait and wait and again no delivery. While furniture seems nice, nothing is stored at this location and to access significant products (eg a couch) you can either drive to Tracy to their warehouse or pay $130. Look. Despite the sleek and modern furniture, it's really not worth the amount of time and trouble this company put me through over the past month. limited time $10,794.00 reg. But was super-duper shocked with this person "TOMMY" , being a part of a service industry and an esteemed store, he certainly does not stand up to that level. They reschedule the delivery for the following Thursday and I am only to find out today that I have been "unbooked." candles and other home decorating essentials. Incredibly rude and un helpful after they messed up an order. Their customer service is very good, their store and display is very good, the prices are fair for the quality of furniture that they make. Lie. I glue them back on only to find that there's a huge crack down the middle of the marble table! Parking lot is a joke can't get a coffee before going shopping or they will tow you. Even their showroom feels homey- and they even had drinking chocolate with all the trimmings prepared for our (and all customers arrival.) Great merchandise and displays! For those that are unaware, CB2 is the cooler more urban and modern sister of Crate and Barrell. 2. However, my experience with the customer service at this store was disappointing. Top Brands. I wish I could move in! Ordered a Bed and Dresser mid June, the bed was on backorder until "early July". In this day in age I didn't realize there were stores that were so stringent on accepting a return a few days past the return period when its an item they still sell currently in their stock. Don't go here! For. Privacy Policy. Use our Make an Offer feature on all of our used Crate & Barrel furniture to see if you can strike a deal with the seller and score it for less than list! I would come here again just to interact with Dennis. I really like CB2. Picked my things, went to the cash register where Amy P "helped" me. Picking up a large rug in Georgetown sounds like a nightmare of mine, so I dreaded everything about this part of it. Set it atop a media console cabinet that's got space to stash all your binge-watching essentials. Noticed a nice sheepskin rug/pelt that was draped over a chair in the window last week. A lady named, (I will call her K because I don't remember the name but it did start with a K or a C), when asked about her opinion on a wall decor, said I don't know, and it was just simply too hard for her to give an opinion for someone who works at a furniture store. Then she rings up everything without discount to which I point out and she mentions it to another colleague and he confirms it should be applied. It looked great and I ordered 9 of them! Minimalist lines and bold silhouettes give your floor plan a fresh perspective without detracting from the room's understated elegancewe're talking marble, concrete and a sleek black and white color palette. Everything we've purchased from CB2 is great quality and stylish! I've had to often approach staff to get help and to eventually buy something. All that said, I love CB2 and have multiple pieces through the years that look and feel new. Only that it would be delivered early December. I love CB2 as a brand, but the salespeople in this store are rude and unhelpful, especially compared to the lovely and engaged staff at the Berkeley location. I will stick to ordering online from CB2 because this store will leave you frustrated unless you are making a large purchase. For furniture you clearly need to be at home for s delivery. The style is still Crate & Barrel-but a more sleek-urban chic! I don't have the luxury of buying things every 3 months. *** an upscale table for the casual dude. We ended up getting a really co teapot for 9.95 in addition to the other items we were picking up. This is a great store for furniture and home goods and what better to have it with Crate and Barrel quality. The whole process took 40 minutes and he was super patient as we debated whether we wanted it. Won't consider buying in cb2 next time and forever. Try Crate & Barrel shelves. I don't typically write reviews but at this point I'm completely fed up with CB2 so here we go. Case in point? (They also have mugs with little spoons attached if that's more your cup of tea--pun intended.) It's not big and bulky, like how Crate and Barrel and Pottery Barn can be. The only thing I didn't like was watching a manager chide some employees this afternoon for nothing. Some things can be expensive, like a sectional couch, but it's also at the going rate of good quality furniture. I've received no emails or phone calls during this entire time. Take advantage of CB2 coupon codes and discount codes to best deals on home goods and furniture. I have had a couple of glitches in my delivered furniture pieces with CB2 previously , but with good customer service , that was all in the past and which made me come to them again . The Best Furniture To Buy From CB2's Winter Sale Furniture Sale No follow through once they have your money. Our team is well-versed in RH and works with dealers and sellers . Pictures below as proof of this shoddy manufacturing. Then when we did return the item (within 30 days) we were charged a restocking fee. Nice products. Look for FSC Certified to find our collections crafted with wood thats sustainably sourced. Disaster delivery for just a coffee table. The first delivery came even before my scheduled window which totally shocked me since it is usually not that case. I ususally order from the catalog-but saw this before boarding the CTA at North/Clybourn Station. I have to say, the old dining table we had was from crate and barrel so we decided to get another one from them (this time CB2) I have another big order coming from crate and barrel and I feel like they don't deserve my business. - limited selection - everything's white, orange (lots of it), and one other color - the metal stuff are, quite frankly, kinda clanky. and overall a had a great experience, sales guy was friendly and helpful. Around May 18 I get a message saying, your table will not be delivered. Open concept corner store - with plenty of windows. On a recent trip, we found a beautiful pillow cover for $40. Pretty smooth rug buying experience! Follow up review: ******DO NOT ORDER FROM THIS COMPANY***** This company does not have it's sih together. 40% Off CB2 Coupons & Promo Codes - April 2023 - Goodshop Msg and data rates may apply. We've recently updated the Chairish, Inc. Finally I get out of the store, only to find as I looked at my receipt that I had been misquoted a price on a hanging frame, and I was missing 2 of my items. Overall, if you love furniture of the modern style variety, check this place out. I was on hold for a CB2 customer representative for a little over 40 minutes. Sure, this stuff isn't crafted in the US of A and it isn't going to be Restoration Hardware quality, but it is what it is and the prices typically reflect that. The service here is STELLAR, which is part of the reason why my fiance and I keep returning. It's August 30 so I called back hoping/PRAYING they had an update and some good news.nothing! My favorites would definitely have to be their selection of bar goodies and lamps. CB2. Their options are contemporary and stylish. The table they said we ordered doesn't even exist according to cb2.com. We were not in a hurry. services, you're letting us know that you've read and agree to the changes. She said of course, apologized, seemed nice enough but never called me back to tell me if she would be able to ship my items like I asked her-the next day(Monday). For someone who shops here on a weekly basis I am sad to review a one star. The furniture can be a bit pricey depending on your financial range but its beautiful, one of a kind and sturdy. Where is the warranty now? Modern Furniture: Contemporary Sofas, Beds, Tables & More | CB2 First Ever Warehouse Sale: Up to 60% Off Shop Now Furniture Living Room Furniture Dining & Kitchen Furniture Bedroom Furniture Storage & Media Furniture Office Furniture Best Sellers unlimited furniture delivery for one flat fee Customers generally like the pricier dining tables, with concerns around durability being mentioned for some of the more moderately priced tables. This is mid-February. They were professional and answered all my need. To my dismay, I heard the clanking of broken glass upon taking the boxes out. Holden 2-Piece L-Shaped Grey Tufted Sectional with Right Chaise. More of a showroom. There were 2-3 staff standing at the cash register having a conversation as if I wasn't even there. I will never, ever buy anything from these guys again. I have bought several things from cb2 including their Marta glassware. She then went above and beyond by calling me back with advising me of the order #'s and when I should expect the items. I have yet to have to return anything, but so far the purchasing process has been easy, I love the design and I find that items are well made. parking, and the door for pick ups is right there, mere feet away from where you park. Ordered a couch for June 28th. Clearance $37.99 reg. And, as you're browsing our collection, be assured that you're only looking at hand-vetted, designer-grade items. I will definitely be back and consider them when I am in the market for new furniture and house goods. We had a pretty flawless trip to go and pick up some items that we'd ordered to have shipped to the store. Sometimes it's hard to tell until you lift a sticker and get the shock that a simple acrylic stand is $300. Turns out the mirror was packed in a wooden crate. He went the extra mile, by going to physically checked if the console I wanted was actually there. loaded 'em up and were on our way. Suite 69473 See how it all works here. The papers meant to wrap the glasses were placed on top. I also get to sample nice furniture that I'll never buy, so that's a plus. This site's sole purpose is to help you make the decision faster and with more peace of mind. I am stuck right now but may be looking to find another couch and they would need to pick up the love seat. I would give 0 star if I could. ***Update*** After a couple months my girlfriend and I started getting annoyed the pieces of the sectional were sliding apart often. Prices affordable and nice modern designs. 8 months to wait for a credit that I paid interest charges. If you continue to use these I do not enjoy furniture shopping much, but really enjoy going to this store. Accepting a final sale, however, would void the warranty. List on AptDeco Arrow Right Furniture Sofas They have fun and unique products. Prices are very affordable when compared with crate and barrel or west elm! I did call Corporate CB2 and the person who I spoke with had so little interest that it was obvious that the store staff is mimicking corporates culture towards customer service. Then they just say there is nothing they can do when your order does not arrive for 2 months. I proceed to walk to the register to ask someone else, when I see the girl that was "helping" me: Me: oh hey, so where is my clock? Pros: + friendly staff + quality product Cons: - a lot of the quality products are actually poorly priced (overpriced) for some odd reason - small store layout - only one floor and limited variety If I were you, I'd still head over to Crate & Barrel (at least for the trinkets) since I'd find many of the same stuff over there, but with greater variety. - Read less. Convenient location Low inventory of items on sale Indifferent staff. Glasses are too flimsy and the ceramic dishes crack easily as well. It's in stock, no need to order it!!!! Love the idea of furniture that you could ship off to your future college grads first apartment? This is such an amazing credit card. While some of the sales people were helpful in bringing out items we requested from the back, the cashier who rang us up (short-haired blonde woman) was unfriendly. Same response. We bought 3 furnitures from store, and turned out 3 of them had different defects. The whole experience was lovely and at the same time made me feel like an adult. I am completely enamored by their eclectic and modern designs and products. The cons: Durability issues were mentioned by some shoppers for both the dining tables and chairs. Thank you JC! There were no other customers in the store during the slow weekday afternoon. I called in February and said they're not sure so they'll call me when it arrives. I could not believe it took more than 12 weeks to make a couch so cheap. 2022-2023 Slumber Search $1,000 Scholarship, So our sales associate Linda was the BEST, I stopped in today to pick up a bistro table, If I could give this location zero stars I would, I placed an order for a marble coffee table, It's the details that make a house a home, There is a serious lack of customer service, Cb2 literally has the worst customer service, I have purchased many pieces of furniture, this place is definitely not an outlet store, I specifically came out here to complete my yelllow bowl set, I had the best customer service experience, Not sure why these guys have such bad reviews, Service at this location of CB2 is so bad, I have bought almost all of my new furniture here, I'd say this is one of my favorite affordable furniture, I don't think during our entire conversation, Ordered an item from this store for almost 1K, I have another big order coming from crate and barrel, Placed an order over the phone two days ago, CB2 is a beautiful modern furniture spinoff, There are lots of sale items for reasonable prices, CB2 ..what a breath of fresh, modern, eclectic, edgy interior design store air.
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