After the MP Drivers are installed via and aUSB cable is connected, when the printer is turned off or the OS is restarted after the USB cable is disconnected, scanning from the buttons on the printer is not available. After you print to narrow width paper, the machine may cool itself to maintain the print quality. Re-installation procedures are as follows: Insert the setup CD-ROM, and click [Add Software] in the following screen: For Windows, select [MP Drivers] and click [Next], then follow the instructions. 10. now install just the basic driver newly downloaded from the Canon site. This newsletter may contain advertising, deals, or affiliate links. 2023 Work Around TC. Reasons and possible solutions for the "Printer Is Offline" and "Printer not responding" message when using a Windows PC, Print out the network setting information, devices that may interfere with network communication, ports used by the printer for network communication, Reconnect Your Printer to a Wireless Network (Windows). Check for any error message on the printers screen. Wait approximately 30 seconds before you reconnect it. If your computer is connected to a Virtual Private Network (VPN), try disconnecting from the VPN to see if it is interfering with printer communication. All Rights Reserved. A list of models supported in Windows 11 can be found here. If your printer is still not working properly, proceed to the next fix. If there is a recent change in the router or network connection that could make the printer go offline and it will stop printing. After connecting your Canon printer to Windows, to ensure it works properly, you need to install a proper driver. 2) To delete the print jobs, from the Printer menu, select Cancel All Documents. Right-click USB Printing Support (if in the list), click Uninstall, then OK. Contact the vendor of the relay device. ), turn off and unplug your printer. If the Get Help app is unable to resolve your printer issue, try the possible solutions listed: 1. Try to print again and hopefully, you should be able to print again. Youre not alone. Is Your Printer Offline? 6 Tricks to Get It Connected to Wi-Fi If you don't have Ethernet in the house, this is one area where powerline adapters(Opens in a new window) can come in handy. Step 1. : Well get back to you ASAP. If your computer is connected to a Virtual Private Network (VPN), try disconnecting from that VPN and print again. If Wi-Fi Connection Assistant is not displayed on the Start screen, select the Search charm and search for "Wi-Fi Connection Assistant". Continue to get alternating flashing lights and message to take it to repair. Your printer may be showing an error message through a series of cryptic flashing, colored lights on the printer itself. Select and Download the driver for your printer model, and follow the on screen instructions to open and install the file. If you want to use yourPIXMA, MAXIFY, CanoScan, or PIXMA PRO (and some imagePROGRAF PRO)model with Windows 11 with a USB connection, please keep the following information in mind. Solved: Suddenly, printer not printing - Canon Community G3411 Printer not printing (blank sheet) tried cleaning function, not successful. During the scanner driver installation, the print spooler service may stop, and the scanner driver cannot be installed. Check2 Make sure printer is properly connected to computer. First off, you need to verify the machine is powered on and there are no errors. If the printer driver is set to the wrong port, select the box next to theappropriate port, then selectApply. The PC to use the printer is not connected to the network. If not checked, select the box, then If not checked, select the box, then select Apply. Then click Windows Defender Firewall from the results. I added some black ink, even though it looks like there's plenty of ink and diagnostics say there is plenty of ink, but this did not help. After youve confirmed that the machine is perfectly powered on but the printer still wont printer, take more steps to check the connection status as follows: For users with a wireless Canon printer, its essential to confirm the printer has a secure connection between your machine and the router. If you are having issues connecting by USB, click the article below: Unable To Print When Connected Via USB. Cheapest printer to run or to own (April 2023) | TechRadar There could also be a problem with the USB cable. Sign up for Tips & Tricks newsletter for expert advice to get the most out of your technology. If the problem is not solved, proceed to the next step. Windows users setting up using a CD can skip ahead to Step 7. Or if you still need help, visit our Canon Community by clicking the button below to get answers: If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your. Fix printer connection and printing problems in Windows 2) On the left side of the window, click Turn Windows Defender Firewall on or off. Once fully rebooted, try to print or scan again. Once everything is restarted, trying taking out a test print to check if the issue is resolved. Printer was printing fine, but now it sounds like it's still working, but nothing prints. Difficulty printing from your PC can occur for various reasons. Unplug your wireless router for 15 seconds, then plug it back in. Or clickUpdate Allto automatically download and install the correct version ofallthe drivers that are missing or out of date on your system. To resolve this, disable the firewall from your computer and try to print again. Then press the power button to turn the printer on. If you connect the printer to your computer via a USB cable, check whether the cable is properly connected. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. For that, reset your system and try carrying out a printing job. Playing the piano and spending time with her pet cats are her favorite leisure time activities. 6 Tricks to Get It Connected to Wi-Fi, Before You Print: How to Color Calibrate Your Monitor to Your Printer, Ready to Print? The most common reason is because the connection between the computer and the machine is lost. Follow the steps below to resolve the issue. If the wrong printer is automatically selected, you may want to set the desired printer as the default printer. 2) Type " services.msc " and press Enter on your keyboard. Sign up for Tips & Tricks newsletter for expert advice to get the most out of your technology. *Even if [Cancel] is selected, IJ Printer Assistant Tool is not installed. Resolve Printer is Offline Or Not Responding - Windows - Canon Global If the Status LED is not lit, then your machine is not powered on. After it has fully initialized, plug the printer back in and power it on. I discovered, quite by accident that the problem with the Pixma TS8320 and probably other Canon printers is the IP address. For Windows: click on Settings > Devices > Printers & Scanners. If your canon printer wont print, maybe the communication between your Mac or Windows system and the Pixma printer is lost. Learn how to troubleshoot the "Cannot communicate with the printer" errormessage. For printers lacking an Ethernet jack, try moving it to the same room as your router, plugging it into the router over USB, and using your router's built-in printer sharing to see if it works better. If you continue to have Wi-Fi communication issues, set a. I love technology, but I've never met a printer that I didn't want to throw into a fire. If Canon PIXMA printer is not set as the default printer, and the command is going to some other device. If you haven't done so, try that now. If this happens, go to Settings > Devices > Printers & Scanners, select your printer, and remove it. Click the [+] icon. 2) Start Restoro and it will run a FREE scan of your PC. Wait approximately 30 seconds and then reconnect them. Since there are multiple causes for these messages, there are also multiple possible resolutions. If there is still no response, move to the next step. If printing starts normally, there is a problem with the relay device. First, disconnect the power from your router and/or modem. Find your printer and select it as "Default printer". If the same printer is listed multiple times, you may have to remove the duplicates and try to print again. After updating your drivers, attempt a test print to check if this action helps you. Not all models that are compatible with the Wi-Fi Connection Assistant will support this function, If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your, Resolve Printer is Offline Or Not Responding - Windows. Also, look for the new updates of the printers drivers and ensure that the installed drivers are up to date. If printing starts normally, there is a problem with the relay device. If the printer will not power on, check the power cord connections. 7) After deleting these files, close the spool folder. Several users have reported their Cannon printer failing to connect to a Wi-Fi network. The printer is connected to your computer or network before you install the printer driver. Printing will resume when the temperature inside the machine has fallen. Unplug and restart your printer Step 2. Incompatible drivers or virtual printer copy can also cause trouble. Start Wi-Fi Connection Assistant, depending on the version of Windows installed on your computer: In Windows 10 and 11, select Start > (All apps > ) > Canon Utilities > Wi-Fi Connection Assistant. Since there are multiple causes for these messages, there are also multiple possible resolutions. [Workaround] Restart the PC when the printer is connected via USB. Printer Not Working on Windows 11? Here's How to Fix It - MUO There could also be a problem with the USB cable. 1) Press the Windows logo key and R at the same time to open the Run box. Some links in this post are affiliate links it means as an Amazon Associate we earn from qualifying purchases on this site. Once reconnected, use the printer's power button to turn the printer back on. Then, pay close attention to the options that appearif the drop-down menu shows a different printer than the one you want, click it to select the correct printer before continuing.