Thanks so much! I cancelled the order. But the jacket and top I got fit perfectly and I'm pretty happy with the prices Beautiful Coat! Shipping & Returns Also, if you have any issues placing your Ultamodan order, MyUSs concierge service can place the order for you. 20 - 25 Days. After your Ultamodan order arrives at MyUS, theyll spend 1-2 days (excluding weekends and holidays) processing your order. Please contact our customer care team by clicking herefor further support. Keeps removing my review! Everybody together now decides which shops are worthy and which aren't! Emailed again in January and was told I would be sent a refund in five days. Would personally give them zero stars if I could. I was VERY concerned that my order would NOT arrive after reading all these reviews!!!! Do not use this company! $79.99. Glad I did, it arrived in time and looks amazing! Only then did a get a long apologetic email full of excuses. Mahesh Pratapwar. Ultamodan Reviews | Read Customer Service Reviews of ultamodan.com | 5 Today is February 1st 2023. I Havent received my order or a refund for the jacket my daughter ordered in March of this year. E Ultamodan. This doesnt count how long your Ultamodan order will arrive at MyUS. Disgusting how they can get away with stealing our money. I was concerned ordering off this site due to the reviews, but I took a risk as there was a beautiful faux fur coat I wanted. That'll depend on the store's . For five months. Same experiences from other people! Country/Region Shipping Method Costs Shipping time Australia STANDARD SHIPPING FREE 10 - 15 Days Australia EXPRESS SHIPPING $79.99 AUD 5 - 10 Days USA STANDARD SHIPPING FREE 10 - 15 Days USA EXPRESS SHIPPING $49.99 USD 5 - 10 Days Canada STANDARD SHIPPING FREE 10 - 15 Days Canada EXPRESS SHIPPING $49.99 USD 5 - 10 Days If your item does not arrive within 20 days of shipment, please contact us. It's like my order fell into a dark hole. Would give this company 0 stars if it was possible. Ultamodan Reviews USA 2023 The address given is completely different to if you create a return label on Royal Mail website. I immediately did that and got my money back through my cc company . We wanted a starfield like look and it was perfect Also they were super soft, which we hoped for and were not disappointed. From your customer account on their website, youll be able to provide details of your order in the Incoming Packages tab. It goes against our guidelines to offer incentives for reviews. Totally shocking and appalling customer servive!! Lending money as a private person can be a real challenge. !I think this company should be shut down dont you, and they will probably take this one off as well as the othersTotally disgraceful, Hello Thank you for the time you've taken to share your review. If youve tried to order from Ultamodan in the USA or UK, then you know that they may not offer international shipping to every country. Shipping times are estimates and begin from the date of shipping, not the date of order. This company has zero communication regarding delays, ship out time etc. They have a carrier issue, whatever that means?! If I could give this company a zero I would. Hi Precious,We appreciate the time you've taken to share this review. I ordered an M&M racing jacket. Never received my item I ordered and I've been fighting for a refund for 6 months to no avail. $79.99. I ordered items for my styling work amounting to 147 and they never arrived. Recommended For You. Told me that it was on its way and it didn't arrive. Ordered my bridesmaids dresses, then some of the girls changed the sizes they needed to I emailed them and they changed the order for me no hassle. Terrible company. Unfortunately, next day delivery is currently unavailable. Thatll depend on the stores shipping policy and delivery times. No response despite numerous e mailed requests. They dont deserve any stars at all. . You have to conform to many condition and take a good look at all the small print because an accident can happen before you know it. Joke of a company! All customers will receive their orders through our Australian courier partners, eliminating the need to handle any customs affairs. No refund. Date of experience: 29 January 2023. Need help? WARNING FAKE COMPANY. After they ship it to you, you'll get your item within 1-12 days depending on the shipping method you selected. Nothing arrive, very slow customer service response via email. Obviously I asked for a refund over and over but no response. Hi PetraThanks for your message. Do not order from Ultamodan! You wont receive your item or money back! Get In Touch - Ultamodan Find companies you have experience with and write reviews about them! Scamming you or any of our customers would be going against the core values and principles that our business is built on. I have sent you an email to clarify that QR code you have been provided just needs to be scanned by Royal Mail who can then print the free return label for you. But where can you find the right clothes to fit your figure and personality? E Ultamodan Delivery may take longer than the anticipated date due to factors such as incorrect addresses, customs clearance procedures, or other causes. No luck. The day after Christmas I fell 23 feet from the upper story into the basement while remodeling a bathroom. To filter by shipping to your country, click on any item, click on shipping and payments which should be halfway down the page, then select your country. It is so bad, I wanna give you a zero but thats not possible so I give you a 1 - Tyra Banks Long story short My order never came I asked for a refund they agreed - its been over 6 months and now they wont answer my emails - scruffy t*ats. Got to end of December and still had no item. Signing up is easy, plus youll be able to see the exact cost of your international shipments before you ship anything to MyUS. Ordered a jacket in January and paid 19.99 for express delivery . Practically theft - avoid this site at all costs. I explained I had fallen and broke both bones in my lower right leg, my heel on my other foot and had just tried on the coat. I am trying desperately to get hold of Ultramodan, but they send automated messages, re-directing you back to the very problem you need help with, which is that the delivery is apparently held up. Are the women's clothing sold by Ultamodan of lasting quality? If I don't hear something soon I shall take this further. Please contact us within 19 days of shipment if your item does not arrive in time, and our customer service will do their best to get back to you within 24 hours. We are very sorry for the delay with your order and that we have not been able to provide you with our usual level of service at this time. Absolutely disgusting company.Did manage to get some response from them saying order cancelled refund on its way, that was 14th Feb and still nothing. I moaned on this site 12 months ago and very quickly got a reply from Ultamodan asking me to contact them for a full refund. Reading other reviews and the apparent shoddy customer service, I fear I've been duped and it may never arrive! After they ship it to you, youll get your item within 1-12 days depending on the shipping method you selected. 4 reviews. Whether youre looking to ship with FedEx, UPS, DHL, or any other international shipping provider, MyUS has you covered. I repeated my demand to be told that they cant deliver it and - in the same sentence - that my order isguess what? Refused to give me a refund. ?I'm really worried it won't come now, not looking good! Ultamodan is a fraudulent company. On February 23rd, 2022 I placed an order through Klarna from Ultamodan for a cape sleeve coat. Poor service. You can use MyUSs handy shipping rate calculator to estimate your Ultamodan shipping cost. Do not use this company! 14-30 days are the standard for how long orders on Ultamodan are said to arrive, but it could take longer, depending on the location and other factors. Before it was dispatched I asked 6 times for it to be cancelled and refunded and I just got sent replies with irrelevant info. Ultamodan has a rating of 1.8 stars from 15 reviews, indicating that most customers are generally dissatisfied with their purchases. GB. Ultamodan Reviews | Read Customer Service Reviews of ultamodan.com | 7 30 days later no jacket . EXPRESS SHIPPING. They didn't respond to my last text. Eventually received a reply to safe would get a refund and nothing since. I placed a 90 order and it never came. After your Ultamodan order arrives at MyUS, they'll spend 1-2 days (excluding weekends and holidays) processing your order. I placed an order on 10th of April and 3 months later still waiting!!! Will definately be shopping here again! I will look forward to hearing from you.Kind regardsErikaUltamodan. I reached out to ultamodan regarding the shipping and received a prompt response from them regarding shipping delays. EXPRESS SHIPPING. Then sent different tracking information which just showed despatch from China in 26/4/20 but nothing else.Item eventually arrived end of June 2020. I was concerned ordering off this site due to the reviews, but I took a risk as there was a beautiful faux fur coat I wanted. This is scam, no item which I ordered was sent, no refund after 6 months and several emails. Support In Style! Still waiting for a refund from a order in November 21. They initially responded to my email to say my velvet suit would arrive soon. Once youve set up your US or UK shipping address and clicked through a cash-back website, youre ready to make your Ultamodan purchase. Order came within expected time frame, as they were cheap I was just doing a tester to see whether they would suit and the dresses are great! Avoid them. I had bought a coat for myself for Christmas. within three days! If you have ordered on Ultamodan and have similar reviews or different, please share your experience & feedback to guide considering customers. Kind regards, Customer Service Team. We use dedicated people and clever technology to safeguard our platform. Failed to deliver the original order over nine months ago. If I could give this website no stars I would. Ha!! Do not use this company. Ultamodan International Shipping in 2021 (Buy From The US/UK Store) Please beware so your money doesn't get stolen by ultamodan. It took 2 months to arrive. Now going through my bank for a chargeback. How they are getting away with stealing from innocent people I don't know but they need to be locked up. We will look forward to hearing from you.Kind regardsErikaUltamodan. Dishonest and out to steal your money! Ultamodan is a cutting-edge fashion site with a difference. However, my dress and jacket arrived within the timeframe stated on the site (less than 20 days). Wrote a review on here and they asked for my details and said they would tell me where my order was, this was over a week ago!! Use our verified Ultamodan promo code & save now. I have chased and chased repeatedly and my order is being expedited. We would appreciate it if you could contact us at heretohelp@ultamodan.com with your order details and we'll be more than happy to assist you.Kind regards,Customer Service Team.Ultamodan. Anyone can write a Trustpilot review. Hello Stephany,We appreciate the time you've taken to share this review. Ultamodan is dedicated to bringing you the latest top-trending fashions, all at affordable prices. Ultamodan Returns Does MyUS Offer Refunds or, Yes, MyUS will help process your returns if you received the wrong, 5. The trend with women's clothing is sometimes difficult to keep up with, and it is for this reason many would rather shop in a store that has all the fits for the season. The Ultimate Guide to Buying Adult Products Online: How t.. . Gain trust and grow your business with customer reviews. Shipping times are estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes. Express shipping items arrive in 5-10 days. Ultamodan is a fraudulent company. Hi SukhiWe are very sorry that you have not yet received your refund.. We would like to try to offer a solution and have sent you a request for your order details. We'd be honored, if you could please contact us directly at heretohelp@ultamodan.com, with your order details and we'll be more than happy to help you resolve your issue.Kind regards,Customer Service Team.Ultamodan. We recommend MyUS.com because weve shipped over 1,000 packages with six different package forwarders and MyUS has the lowest rates, is tax-free, and is the most popular United States & United Kingdom shipping forwarder by far. I ordered a body warmer last year April 2020 and still haven't received a refund after sending multiple emails! First time ordering and I know I'll be ordering from them in future. Awful company, four weeks on and still waiting for my goods. I was bed ridden for three months. Time to leave for your holiday destination; to the sun, winter sport, active holiday or a long trip to Asia or South America. Worst online shopping experience of my life, do NOT trust this company. DONT USE THIS COMPANYThey are Thieves and liars Ordered an aviator jacket which didnt arrive ( problems with supplier !!!!!!!!!) We can assure you and all of our customers that we are not a hoax. A full 12 months later and no refund - not surprised at all.DO NOT THROW YOUR MONEY AWAY. Time went by and I had not received my coat or any information about the order of shipment. Asked for a refund and it is now June 2022 and still waiting. Companies can ask for reviews via automatic invitations. Hasnt shipped, no response from customer service. We value all of our customers and we would never overlook their emails. Note: This post contains affiliate links which means if you click on a link and purchase an item, we will receive an affiliate commission at no extra cost to you. $9.99. Ultamoden- maybe youll actually respond to this? Seems like a scam outfit. Asked for a full refund and was fobbed off for 5 months until one email suggested I go back to my credit card as their payment system for refunds was shut down . NEW ZEALAND. When I followed them up they told me I had been put on a priority list and I have sent 2/3 emails since and heard nothing. They dont even deserve one star. For an item to be returned, it is requested by Ultamodan that it is unused, unworn, unwashed, and with tags still being attached. Losing weight is always a challenge. We would like to try to offer a solution and have sent you a request for your order details so that we can try to find your return. You can track your order directly with Royal Mail, tracking indicates your order will arrive within the next 1-3 business days.Kind regardsErikaUltamodan. Anyone can write a Trustpilot review. We have contacted the CEO through Linked In and she has still not replied. Positive reviews (last 12 months): 21.4%. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Freight fraud is spreading across trucking networks as tech-savvy operators impersonating middlemen skim off payments for shipping goods that can total thousands of dollars, industry executives say. STANDARD SHIPPING. FREE SHIPPING ON ALL ORDERS - PLUS 10% DISCOUNTS WITH CODE GET10 Close menu. We are working on improving our turn around time for delivery and hope to see you back again one day soon. I ordered on the 30th March. If you ever decide to give us another chance and you require further assistance please reach out to us via heretohelp@ultamodan.com, and we'll be happy to help.Kind regards,Customer Service Team.Ultamodan. We understand your experience with us was not the best and we apologise for any inconvenience caused. The product pictures show a faux leather with multiple patches. Normal insurance companies don Finding the love of your life online, is that possible? Orders are to be returned within 60 days of receiving them. This doesn't count how long your Ultamodan order will arrive at MyUS. I contacted Ultamodan to try and exchange it and have never heard a word. Need help? Paid for a jacket on the 18th ofJan and still havent received. All Other Worldwide. I ordered from them in January and I emailed them on multiple occasions to ask where my items were and they would continuously tell me it is being processed and will be dispatched in a few days.Thankfully I was able to get a refund from my bank when I decided to look for some reviews, many of them similar to my experience. They are scamming customers but they are gonna lose all credit card sales as an investigation is on the way. Shop now and experience fashionable finds delivered right to your doorstep, absolutely free! I bought a cat suit from them in may of 2021, after emailing back and forth not only did they not send the clothes, they did not give me a refund. Get In Touch. They just want to empower their own purse more like! I will ensure I share my experiences on social media and won't think twice to take this further. Please do not buy from them. You have to meet many requirements and the interest can be pretty high. We believe there's a valid basis concerning why you were advised as per the above. Horrendous !!! Please contact us directly at heretohelp@ultamodan.com, should you require further assistance. NEVER EVER AGAIN! How does such a company keep getting away with this?? Ultamodan website is an Absolute SCAM!!!! We are doing out best to process refunds as soon as we possibly can. It's a scam. We are very sorry for the delay with your order and that we have not been able to provide you with our usual level of service at this time. However, eid is in 2.5 weeks and my skirt still hasnt arrived - if it doesnt arrive by Eid day Ill be taking this to my solicitor and I will demand a full refund From you. Promised a refund didnt get one .just fake promises and lies This has been going on for months, I think Ive been scammed, I wished Id of read the reviews about their poor service and actually how many people have been robbed, be warned people stay well away. I did this but obviously it was too late because we are now in June 2022 so ive lost my money and my items they had back and I have seen so many bad reviews and now on here since, most of them with the same problem as me!!!! In this post, well show you a simple process to get any item from Ultamodan or any other USA/UK store shipped to your location, in any country worldwide. This company never sent a confirmation email when I ordered from their website. Received another email saying they were sending the item now. We would like to try to offer a solution and have sent you a request for your order details. They basically told me they can't refund me and I need to dispute it through my bank however its too late to do that so I now have Trading Standards involved. I was told it delayed. They kept telling me there was a delay as it wasn't in stock. Find out how we combat fake reviews. With success stories, experiences, opinions and complaints written by clients that went before you. Ultamodan Reviews | Read Customer Service Reviews of ultamodan.com | 3 Kind regards,Customer Service Team.Ultamodan. You can also request them to take detailed photos of your purchases to make sure Ultamodan shipped the correct items. We are glad you did receive your refund from us. When you check tracking there isn't any movement *processing *. I cased them for months they said I would receive my order. I have only given one star as you have to give something to write a review otherwise I would have given them 0.As in most comments these people are scammers, do not purchase from them as you won't receive your goods nor will you get your refund, they make the right noises and reply to your emails with their many excuses, yet nothing. Are you someone hat suffers from the so called yo-yo effect? Preposterous! Don't waste your money. So make sure to check Ultamodans return and refund policy before you checkout your order. 20 - 25 Days. Renting a car is not always easy. Make a statement with your fashion choices, while . All customers will receive orders via our courier partners and will not need to deal with any custom affairs. Very disappointed with this website! Their last reply dates 20 Apr 2022 and it reads precisely as below:Thank you for your message and we appreciate your time with us. AVOID AT ALL COSTS. Refund never received. within three days! 9 months on and they have basically stolen my money! Don't use them. Can't decide which one to buy? When contacted there is no response. On February 23rd, 2022 I placed an order through Klarna from Ultamodan for a cape sleeve coat. Absolutely appalling. I never received my item and it took nearly 10 months to finally get a refund. Brought item Dec 24th 2022. Its now been three weeks and still no item or refund and no responses to any more emails! Can't decide which one to buy?