TORUK - The First Flight. This fee helps to ensure you can purchase tickets conveniently online before they sell out, to select your ideal seats where applicable, to order Food & Beverage in advance, and to skip lines at the theatre. You may not be permitted to take into the event, or use, cameras or other photographic or recording equipment (including mobile phones). However, if you chose ezyTicket, this will be attached to your confirmation email in PDF format. In the event you are contacted directly by the Ministry of Health for the purposes of contact tracing, you must make these details available to the Ministry of Health for that purpose. Print this PDF as this will be your access to the event. By purchasing a ticket from Ticketek, you agree to be bound by these Terms and Conditions. Ticketek New Zealand Limited (company no. This message is displayed when there is either an inadequate number of tickets to fulfil your request for adjacent seats eg. Children under 3 will not be assigned their own putter (golf-club) or ball. A complete list can be viewed in our Refundable Tickets Terms and Conditions of Sale here. Can I buy tickets from unauthorised sellers such as online auction sites like eBay? How long are Ticketek Gift Vouchers valid for? Upon arrival at the Event, you must use the NZ COVID Tracer app to scan the Event specific QR codes. The email account that the message has been sent to is full. Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and. Check out Child Age Limit For Flight Ticket on Major Airline - MintFares Can I use a device larger than a mobile phone (e.g. What are the terms of concession tickets? Ticketek will only offer a refund or exchange of a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Consumer Guarantees Act 1993). Your region is identified by your IP address. If you have an AMC Gold or Silver ticket(s), please email clear pictures of the front and back of the ticket(s) to, Black Tickets are valid for one admission to any movie. Immediate family - Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. Safe, secure, and easy online ordering. I have a saved the details of my credit or debit card, but I am not getting the option to use it to pay for my tickets? Please comply with any stated ticket limit for this event. Will I be notified of event / gate changes? you have requested 4 tickets yet there are no more than 3 seats next to each other in the venue, or all the tickets that were available have been selected by customers ahead of you and they are in the process of completing their transaction. NRL Footy Pass Choose any 4 NRL games at Cbus Super Stadium. Please always use, You must be at least 60 years young to purchase a Senior Discount ticket. There are no guarantees. Why can my friends (invitees) only purchase the held tickets one at a time? Children under 4 are not permitted in the theatre due to the length of the production and impact of some scenes. ticketek junior ticket age - thejohnsonvillepodcast.com You may be required to submit to a search of your person and/or possessions before entering the event. If you are buying multiple mobile tickets, your friends don't necessarily need the Ticketek app you can simply forward on the mobile ticket SMS to your friend and they can open the link on any internet enabled smartphone on the day of the event to gain entry. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. As with all ticket purchases, we recommend that you check/confirm dates and times of the performance you intend to purchase before completing the checkout on Ticketek. We'll now show you the tickets which have been allocated to you based on your selections. When the customers friends receive their invitation email it will clearly indicate the date and time at which their held seats will expire. If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. FAQ Tickets and Passes - AMC Theatres Cirque Du Soleil tickets. Official Ticketmaster Site. Ticketek attracting complaints for delayed concert refunds after - ABC Ticketek Gift Vouchers can also be redeemed in person at a Ticketek Agency. Do I need to add to Passbook to gain entry into the venue? Check out the Accessible Seating page at Ticketek for more details. Where can I get more information about privacy for Friend Spotter? Players 15 years and older will require an Adult Ticket. If you arrive late, you may not be admitted until a suitable break in the event. What if I enter my Voucher ID incorrectly online? Yes! Wheelchair & accessible bookings However, if a customer does not complete their transaction, tickets are then released back and become available for another customer to select. When I enter my Voucher ID online it is notifying me that an 'Invalid ID entered', what does that mean? If you exceed the ticket limit, Ticketek may at its discretion cancel any or all of your ticket orders and tickets without notice. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. The Ticket Wallet is only accessible within the app once you are logged into your My Ticketek account, so if your phone is stolen, no-one can access your wallet without first logging in to your account. However, some discount tickets, like the Silver Experience can be upgraded at the theatre box office for an additional surcharge. How do I redeem my Ticketek Gift Voucher? Change My Location Please note that the sale of concession tickets through any of Ticketek's sales channels, whether Call Centres or the Internet, may be restricted by the promoter of the event. iPad, tablet PC, laptop) to gain entry to an event? Look further into the season for other performances. Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR. Players 15 years and older will require an Adult Ticket. Sports. How do I add my mobile tickets to the Ticket Wallet? Some events, however, may have a ticket limit applied; you would have been informed of this on the event page, Each event will have different delivery options, however where available, we recommend choosing ezyTicket or Ticketek Mobile Ticket (see below for details). ($11.50 for standard child and $13.50 for standard adult tickets). There are over 20 circumstances you may request a refund. Restrictions may apply for Black, Yellow, Green, and Red Tickets. Pick your seats. Ticketek may charge a reasonable fee for the replacement of tickets. Please note: The My Ticketek member must be the credit/debit card holder when booking tickets online. Still looking for answers? There are three delivery options: Note that for general admission events, tickets can not be replaced. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. Are there any events I can't use my Ticketek Gift Voucher for? A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business days. PDF ICC Men's T20 World Cup Australia 2022 (T20WC) Child & Infant Ticket Policy Online orders can be paid with Visa, MasterCard, American Express and Discover. Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. Scanners work much better with a bright screen and it will save you time at the venue entrance changing it if your ticket won't scan. You have the ability to waive the service fees on Fandango with AMC Stubs. Use the, You can definitely purchase tickets online! As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Consumer Guarantees Act 1993) Ticketek otherwise has no liability to you. In most cases, refunds will be automatically processed to the credit card originally used for purchase. This will also save your preferences so 'My Events' contains content relevant to your preferences on your next visit. The Mobile Tickets that you have purchased will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. PLEASE NOTE: Children under 3 are welcome to join a family group/team, free of charge, however the course has not been designed to cater to this age group. There are bars with refreshments to enjoy and opportunities to purchase official merchandise before the show. Please use the. You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. No. Will credit card pre-fill function work on Ticketek's mobile site and mobile apps? Terms & Conditions of Sale | Ticketek NZ Yes, customers can select Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. This is your chance to experience this spectacular event that delivers spellbinding adventure and even more magic per minute. The new 'My Events' section on the Ticketek homepage lists events that match your region and genre preferences. If an event is cancelled or postponed you will need to contact Ticketek for a refund. There was a problem with the email server that the message was sent to. Gift cards with $0 balance will be removed from your wallet on the AMC Theatres website and mobile app to make more room for gift cards with balances. Please click HERE for more information. Grandstand and Premium Hospitality tickets are now on-sale for all home games. Tickets will not be issued to persons other than the credit/debit card holder. WHAT IF I DO NOT RECEIVE MY TICKETS 72 HOURS BEFORE THE PERFORMANCE? - Including wheelchair access, stage views and locating a seat, - using your mobile ticket with Apple's Passbook. The brand-new production of Harry Potter and the Cursed Child is now playing at the Princess Theatre. Premium seating at Harry Potter and the Cursed Child, 1 beverage + 1 ice cream voucher per person. From time to time we issue statements using for example our Facebook page warning customers not to buy tickets from unauthorised resellers. Yellow Tickets are not valid in California, New York or New Jersey. Or click here to submit a request online, Bookings can also be made in person at: Please refer to the additional information and conditions on the event page of the Gift Voucher you have been given. After successfully completing your purchase, you will be presented with a ticket confirmation page and an email will be sent to your registered email address confirming the details of your transaction. For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). Neither you, nor any other members of your group, will attend the Event if currently subject to a 14 day isolation period or feeling unwell. These tickets exclude opening night fan events, double features, marathon events, alternative content and special theatrical presentations. Yes - there should be no issue using a phone that has a clear screen protector. When contacting us about lost or stolen tickets please ensure you have: When the ticketing system is unable to locate a sufficient number of available tickets, you will receive the following message: "Unable to obtain the tickets you requested. Can I still access the full site on my phone if I need to? These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. If no other invitees purchase the seats that Invitee A would have purchased then those seats will be released back for sale and the group will have been split. To book your headsets and tickets, please visit HERE, Tickets can also be booked by calling 1300 11 10 11 (option 2)between Monday to Friday 9am to 5pm, Harry Potter and the Cursed Child is subject to a major event declaration under the Major Events Act 2009. To the fullest extent permitted by law neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses. So, don't be shy with them at the box office. I've been invited to purchase held seats by my friend, how many seats can I purchase? The Payment Form will display detailed information on your ticket purchase. When tickets are no longer available the event will be displayed as Allocation Exhausted.". Child Fare Rules for Un-Reserved Ticket Booking Boys under 12 years of age are allowed in the ladies compartment with relatives or friends. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of venues for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the venue name to read see more information about that venue. In most cases, tickets must be returned to the place where they were purchased. 2023 NRL Telstra Premiership Tickets. At this time, once an AMC gift card has been fully redeemed it is not possible to reload additional balance to the gift card. Contact - Ticketek Australia Generally, a child ticket category is considered to be for children between 2 and 11 years old and a senior. Will I see personalised content on the mobile site? Once you have logged in, update your information. You must allow adequate time for collection or delivery of tickets. If you are a My Ticketek member and you would like to unsubscribe: To stop receiving the online email newsletter: Subscribe to receive My Ticketek emails and/or SMS and you can be the first to receive news, offers, updates, event information and a weekly My Ticketek Newsletter with all the latest entertainment news. Ticketing What are the age groups for a Child and Senior tickets? Can I change to Refundable tickets after I've bought my tickets? What does Ticketek do to prevent scalping? PDF Ticket Terms & Conditions FULL Ticketek Agencies. How will tickets be delivered? What will happen if the barcode is sent to a non-smartphone? All Deals tickets are sold at a single admit price. Is there a way get a refund or resell a ticket? A Child ticket is 2 to 12 and a Senior ticket is 60+. Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. The performances of Harry Potter and the Cursed Child on Thursday, 27 April 7pm and Saturday, 29 April 1pm will be Audio Described. Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. The recipient must have an internet-enabled mobile phone to be able to view the Mobile Ticket. How do I save my credit or debit card details? Why does Ticketek want to access my Facebook details? *Tickets will be updated to display your barcode from 72 hours prior to the performance, Ticketek is selling for the following venues only. Ticketek mobile tickets can also be added to Apple's Passbook for iPhone users with iOS6 or higher installed. Many events have reduced price children's tickets. I am having trouble logging in and cannot retrieve my password using the forgotten password facility? Ticketek Terms and Conditions of Sale. The app also uses your location to alert you of events currently being held at specific venues. *Non-alcoholic beverage available for those under that age of 18 Any value that remains on your Ticketek Gift Voucher once you have completed your purchase will remain on that voucher for your future redemption. Ticketek recommends that you select Registered Mail for these events where available. If you would like your event to be one of these, we would love to hear from you. Children aged 2-16 years as at the day of the Match are eligible for use of a child ticket (subject to availability). Child Fare Rules in Trains - IRCTC Help As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. No, Ticketek Gift Vouchers are not reloadable. When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. The new Apple Passbook application allows you to organise your mobile tickets, boarding passes, vouchers and more in one place for easy access, and will be available to users of the new iPhone 5 as well as existing iPhone users who upgrade to iOS 6. You'll be able to purchase tickets from either Ticketek's Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. Frequently Asked Questions | Landmark Cinemas If you are a My Ticketek member and you would like to subscribe: If you have several My Ticketek Sign Ins with the same personal details you may find that some of them are no longer working. WHAT IS YOUR POLICY REGARDING TICKET EXCHANGES? Have more questions about Ticketek Gift Vouchers? *VIP Experience ticket holders can pick up tickets and vouchers from 1 hour pre-show on the day of the event at the VIP section of the main bar in the Stalls foyer, downstairs at the Princess Theatre. Will the Mobile Ticket scanners at venues work through phone covers? What's the age break for child/senior and are discounts - Fandango To be eligible for a Group Booking, a minimum of 6 to 20 people is usually required, however this may vary. The tickets I am purchasing cost less than the value on my Ticketek Gift Voucher, what happens to the remaining value? Valid 17 April 2023 only. The Seller's Terms are also available from Ticketek on request. Tickets may not, without the prior written consent of Ticketek and the Seller, be resold or offered for resale at a premium (including via on-line auction or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other goods or services. How long are my friends seats placed on hold?
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