HiI have a Latitude E6410 and I tried to install the XTU. My CPU is 8550u. I am going to work on the case. Os is win 10 pro. It adjusts CPU power state. Or did you select another reinstallation option (e.g. The BIOS settings I used from my previous system, where XTU worked, are still in effect. You may re-send via your We have not heard back from you so we will proceed to close this thread now. Jul 12, 2017. If it is, please provide screenshots of the status of the settings/options and of the error message: Or are you still having issues installing Intel XTU? Apparently there is no compatible processor. It adjusts CPU power state. 4- Run the Intel System Support Utility (Intel SSU) to gather more details about the system: To upload and attach a file, use the "Drag and drop here or browse files to attach" option below the response textbox. Throttlestop software is designed to undervolt laptops. 1 hour ago You can execute with an argument in first place. [3374:2EE0][2018-10-12T02:59:18]i318: Skipped rollback of package: XTUInstaller.msi, action: Uninstall, already: Absent [0C74:2708][2018-10-12T02:59:18]i319: Applied rollback package: XTUInstaller.msi, result: 0x0, restart: None [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}, package: XTUInstaller.msi [3374:2EE0][2018-10-12T02:59:18]i351: Removing cached package: XTUInstaller.msi, from path: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25[3374:2EE0][2018-10-12T02:59:18]i326: Removed dependency: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} on package provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {FAF57A91-58B3-490C-9D0C-66337DAD3F11}, package: SSCERuntime_x64_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i329: Removed package dependency provider: {973805E6-9CDB-43F8-A14E-2161532B56A7}, package: SSCERuntime_x86_ENU.msi [3374:2EE0][2018-10-12T02:59:18]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart: None, disable resume: No [3374:2EE0][2018-10-12T02:59:18]i330: Removed bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b} [3374:2EE0][2018-10-12T02:59:18]i352: Removing cached bundle: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, from path: C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}[3374:2EE0][2018-10-12T02:59:18]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: None, restart initiated: No, disable resume: No [0C74:2708][2018-10-12T02:59:18]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No. [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleName' to value 'Intel Extreme Tuning Utility' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel Corporation' [0C74:32BC][2018-10-12T02:59:10]i000: Setting version variable 'WixBundleFileVersion' to value '6.4.1.25' [0C74:2708][2018-10-12T02:59:10]i100: Detect begin, 3 packages [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x86_ENU.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: SSCERuntime_x64_ENU.msi, state: Present, cached: None [0C74:2708][2018-10-12T02:59:10]i101: Detected package: XTUInstaller.msi, state: Absent, cached: None [0C74:2708][2018-10-12T02:59:10]i199: Detect complete, result: 0x0 [0C74:32BC][2018-10-12T02:59:12]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1 [0C74:2708][2018-10-12T02:59:12]i200: Plan begin, 3 packages, action: Install [0C74:2708][2018-10-12T02:59:12]i052: Condition 'NOT VersionNT64' evaluates to false. after making the shortcut, i added this (DISABLEPLATFORMCHECK=1) but in the Target field, couldnt be added in the Start in: field, i think its an honest mistake. The utility starts, but shows the following message on the screen: Also attached: intel SSU detailed view (SSU.txt)This issue also came up with the previous (7.8) release. How to underclock i7 13700k on Gigabyte aorus z690 elite ax. Please click the verification link in your email. JavaScript is disabled. Right-click on the MSI file and hold, drag a little ways onto a blank spot on your desktop and select create shortcut here. See Intels Global Human Rights Principles. Thank you for your answer. For more complete information about compiler optimizations, see our Optimization Notice. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. I havent messed with XTU in a long time. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. Welcome to the official subreddit of the PC Master Race / PCMR! Please do not enter contact information. Hola tengo problemas con la app luego de hacer todo el proceso me da un error al abrir la app The intel Extrema tuning utility is being run on an unsupported platform and must exit. The list has been updated with the following supported processors: Intel Extreme Tuning Utility (Intel XTU): https://www.intel.com/content/www/us/en/download/17881/29183/intel-extreme-tuning-utility-intel-xtu.html?wapkw=xtu. I tried restarting laptop, searching the registry for anything related to xtu but nothing seems to fix it. It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.) The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. Use command line arguments to cause the installation to succeed. [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. Ive done something along with unistalling Microsoft visual C++ 2012 or something like that. I kept trying to google the problem but all I can find are very unhelpful intel customer support threads. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". Search the list of compatible processors here-, https://downloadcenter.intel.com/download/24075/Intel-Extreme-Tuning-Utility-Intel-XTU-. Open IntelXTU_Install_Helper.exe by double-click. Processor is a i7-6700k, which is listed as supported. You should see one or two new folders with the date and time close to when you ran the application. A blog about curiosity being a good habit. Do you work for Intel? However, I think it's quite handy, so added least amount of user-friendliness in order to share this nifty tool. I have the latest bios. You may still get it from third-party websites, but please be aware that we do not recommend downloads from an unofficial website, we only provide this information for your convenience. Powered by Invision Community, Thermalright Peerless Assassin 120 SE ARGB, Asrock Challenger Pro OC Radeon RX 6700 XT, Corsair Vengeance LPX 16GB (8Gx2) 3600MHz CL18, CSS Button Text Seems to Compress its Height by a Few Pixels When Using "transform:scale" On Hover. Solved: XTU setup failing with error 0x80070643 - Intel Communities The browser version you are using is not recommended for this site.Please consider upgrading to the latest version of your browser by clicking one of the following links. BUILT IN - ARTICLE INTRO SECOND COMPONENT, Content Type: Product Information & Documentation, 8th Generation Intel Core i7 Processors. Do they really stop supporting CPUs over the course of a few months? Intel XTU0x80070643 - That is correct. Make a shortcut in the folder, then adjust the properties. You must Complete that installation before continuing this one. Attached is the XTU log from my last attempted install. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10, [quotemsg=21463302,0,2528639]Instead of undervolting, try reducing the maximum processor state in Windows 10. for a basic account. It used to be that you could click Ok in the image below and the file you need would still be there. Download the installer and run it. And also on the release notes of the tool, under "Supported Platforms" tab: https://downloadmirror.intel.com/29183/XTU-7.11.0.42-ReleaseNotes.pdf. You can easily search the entire Intel.com site in several ways. If you sign in, click, Sorry, you must verify to complete this action. Because only K series overclocking CPU is supported. More than likely, yes. I have not heard back from you. I did the workaround that allowed Intel XTU to install on an "unsupported platform", but am still unable to overclock the CPU via Intel XTU. Unlocked CPU's can utilize programs like Intel XTU. profile. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. Both files are located in the same directory. This issue also came up with the previous (7.8) release. This comes after a reinstall of Windows 10, where the XTU software was working on the previous install. If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). However, that's the current version on the website: Rogrio, Thank you for posting in the Intel Communities Support. The current, non default parameters are: XHCI handoff is disabled. You may re-send via your, Can't update XTU (attempted to install on a unsupported platform), Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics. Try to install an older version of intel xtu, Instead of undervolting, try reducing the maximum processor state in Windows 10. Couldnt find the (.msi) file in any of them. 4. Does anyone know why that might be? But your 1st Gen M520 is not unlocked. Why Is Intel Extreme Tuning Utility (Intel XTU) Reporting I have a feeling that this system instability, and XTU's install problems are linked, though I don't know for sureand would still like to pursue troubleshooting the XTU software itself.
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